Return & Refund Policy

★ Please check the parcel carefully at the time of delivery.

★ BUX only accepts returns or refunds in cases of product damage or quality issues.

★ We do not accept returns or refunds for change of mind.

★ Short-expiry items clearly mentioned on the product page are not eligible for return or refund.

★ Return requests must be submitted within 48 hours of delivery, along with clear photos and/or videos as proof.

★ The product must be unused and in its original condition, unless the damage was discovered upon opening.

★ Approved claims will be reimbursed as per the product price in the form of store credit (coupon code).

★ No refund will be provided if the damage is caused by the customer.

★ Delivery charges are non-refundable.

★ In case of any missing item, please notify us within 24 hours of delivery.

★ Kindly share clear pictures of the received items along with an unboxing video. Claims without proper evidence or submitted after 24 hours may not be entertained.